Privacy Policy & Legal Disclaimer

Effective Date: August 19, 2026

Rumodec Mediation provides mediation and facilitation services and does not provide legal advice. The mediator remains impartial and does not act as legal representative for either party. Parties may obtain independent legal advice before, during or after mediation where appropriate. All engagements are subject to suitability, conflict checks and an agreement to mediate.


Entity Name: Rumodec Mediation ("we," "us," or "our")


1. Legal Disclaimer & Confidentiality Notice

General Website Disclaimer

The information provided on this website is for general informational and educational purposes only. It does not constitute formal legal advice, nor does it create an attorney-client or mediator-client relationship between you and Rumodec Mediation merely by accessing or viewing this site.


Rule 41A & Mediation Confidentiality

In accordance with South African law, High Court Rule 41A, and international dispute resolution standards:


  • Without Prejudice: All communications, negotiations, statements, and documents generated during or specifically for the purpose of a mediation process conducted by Rumodec Mediation are strictly confidential and conducted on a "without prejudice" basis.
  • Non-Admissibility: Information disclosed during mediation cannot be compelled as evidence in court or arbitration proceedings, except where required by law or explicit written consent of all participating parties.
  • Independent Status: Rumodec Mediation acts as an impartial, neutral facilitator. We do not represent either party, render binding legal judgments, or advocate on behalf of any participant.


2. Privacy Policy (POPIA Compliance)

Rumodec Mediation is committed to protecting your privacy and ensuring your personal information is collected and processed properly, lawfully, and transparently in accordance with South Africa's Protection of Personal Information Act 4 (POPIA) of 2013.


What Information We Collect

We collect personal and business information necessary to facilitate conflict resolution services, process enquiries, and maintain professional contact. This includes:


  • Contact Data: Full names, job titles, email addresses, phone numbers, physical or postal addresses, and company names.
  • Dispute & Case Details: Background information, contracts, statements, or correspondence submitted when requesting or participating in a mediation process.
  • Technical Data: IP addresses, browser types, and standard analytics data collected via website cookies to improve user experience.


Purpose of Processing Personal Information


  • We process your personal information strictly for the following purposes:
  • Evaluating mediation requests, managing case files, and administering dispute resolution proceedings.
  • Communicating with legal representatives, participating parties, and relevant stakeholders.
  • Complying with statutory obligations, court mandates, or regulatory requirements (such as Rule 41A reporting requirements).
  • Administering and securing our website operations.


Information Sharing & Disclosure


We value the sensitivity of your information and will never sell, rent, or trade your personal data to third parties. We only share information under the following strict conditions:


  • Consent: With your explicit written permission as part of the formal mediation agreement.
  • Legal Obligation: Where required by a court order, subpoena, or applicable South African law.
  • Service Providers: With trusted technical service providers (such as secure cloud hosting platforms) who operate under strict non-disclosure and data privacy agreements.


Security of Your Information


We implement appropriate technical, administrative, and organizational security measures to protect personal information against loss, unauthorized access, destruction, misuse, or alteration. All electronic records and case documentations are stored on encrypted, secure servers.


Your Legal Data Rights


Under POPIA, you have the right to:


  • Access: Request confirmation of whether we hold personal information about you and receive a copy of that record.
  • Correction: Request the correction, updating, or deletion of incomplete, inaccurate, or outdated personal information.
  • Objection: Object to the processing of your personal information on reasonable grounds.
  • Complaints: File a complaint with the South African Information Regulator if you believe your privacy rights under POPIA have been infringed.


3. Contact Us & Information Officer

If you have any questions regarding this Privacy Policy, wish to exercise your data rights, or need to raise a query regarding our dispute resolution procedures, please contact us: